BT are now using Net Protect, Mcafee based, web protection and security instead of their Norton service.
Now at first I was dubious, I remember what a pain in the ass it was to remove Mcafee when I first went with Bt Broadband and their Norton.
I got meself a new laptop and it had a 60 day trial of Mcafee Total Protection for Small Business. Ut Oh!!!
What an utter ballache that was to remove.
Without going into the specifics it took me 3 days to eventually get Total Protection off the laptop so that the BT Mcafee Net Protect Installer would successfully install the new stuff.
My top tips if anyone else is having hassles are as follows:
You need a Mcafee removal tool. Some of these can be found via the mcafee forums. I eventually found mine through the Mcafee customer website via my other laptop which had Net Protect installed. If I hadnt had this option I'd still be trying now!
So............I used the tool to remove Mcafee Total Protection for Small Business.
This wasnt enough.
I then went to the windows button(what used to be start) typed regedit to enter the registry.
Once in the registry I looked for software and system files with Mcafee in the titles. I deleted them.
This still wasnt enough.
Add/Remove Programs. 2 icons were left in there. Removed them.
Job done!
Install commenced and now, thank fcuk, my new laptop has some form of security on it!!
On another note I had emailed BT on the first day explaining my issues. As of yet they still havent replied.
Very poor.
BT have brought this out in such a sh1t way.
First off you need to download a compatibility checker which takes a while/ages and has to be redownloaded each time you use it.
Then you run that and it tells you what to remove eg Norton, previous versions of Mcafee etc etc.
After that you have a scan to check for viruses and then you download the Mcafee stuff.
Then it installs and hopefully it tells you that the install was successful.
If not you have to go right back to the start. Fcuking annoying!!!!!!
Now at first I was dubious, I remember what a pain in the ass it was to remove Mcafee when I first went with Bt Broadband and their Norton.
I got meself a new laptop and it had a 60 day trial of Mcafee Total Protection for Small Business. Ut Oh!!!
What an utter ballache that was to remove.
Without going into the specifics it took me 3 days to eventually get Total Protection off the laptop so that the BT Mcafee Net Protect Installer would successfully install the new stuff.
My top tips if anyone else is having hassles are as follows:
You need a Mcafee removal tool. Some of these can be found via the mcafee forums. I eventually found mine through the Mcafee customer website via my other laptop which had Net Protect installed. If I hadnt had this option I'd still be trying now!
So............I used the tool to remove Mcafee Total Protection for Small Business.
This wasnt enough.
I then went to the windows button(what used to be start) typed regedit to enter the registry.
Once in the registry I looked for software and system files with Mcafee in the titles. I deleted them.
This still wasnt enough.
Add/Remove Programs. 2 icons were left in there. Removed them.
Job done!
Install commenced and now, thank fcuk, my new laptop has some form of security on it!!
On another note I had emailed BT on the first day explaining my issues. As of yet they still havent replied.
Very poor.
BT have brought this out in such a sh1t way.
First off you need to download a compatibility checker which takes a while/ages and has to be redownloaded each time you use it.
Then you run that and it tells you what to remove eg Norton, previous versions of Mcafee etc etc.
After that you have a scan to check for viruses and then you download the Mcafee stuff.
Then it installs and hopefully it tells you that the install was successful.
If not you have to go right back to the start. Fcuking annoying!!!!!!
Last edited:
DT_Xtremez_30: