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Jpa Expenses Audit- help please (guilty till proved innocent)

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sumpy001

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Hello, I have been audited for an expense claim for two presciptions I recieved from an NHS hospital, the hospital has no Pharmacy so I took the prescipions to Lloyds pharmacy paid for them myself and claimed the cost back on Jpa. I was given the presciptions on the 3rd of May which was also the day my house was being packed up to go to an overseas posting, I had also cleared from my unit so while staying in the Hotel I took the prescriptions to the nearest Lloyds pharmacy on the 5th of May and I have shown PSF the receipt, but having a receipt does not prove I was given a presciption from the hospital so say PSF, as we all know when prescibed a prescription you do not get a receipt that says you have been given a prescription.

I can't provide proof as a memo from the Medical centre saying I was at the hospital and was given two presciptions is not deemed acceptible by PSF and surley the presciptions are personal medical documents which I do not have to show to PSF.
I don't know what to do next so some advice would be great. All this for £14.80.

Ps: If I get it sorted should I claim for the petrol costs between Home-Work-PSF and the Med centre, it would probably exceed the £14.80 I would love to see PSF's face's If I did lol.
 
The hospital will have a record of your prescription so ask for a dated letter of proof of your visit to be sent to you explaining why. Aside from that you are right that your medical dealings are confidential so why not book some time with the chief clerk and plead for some sanity to be introduced to this situation. One of the major factors in me leaving was a reduction in services and terms...and of those it was the disgusting way I was treated by JPA clerks that was on top...I travelled a deal with my job and was tired of being held to question over the price of a cup of coffee by a person clearly on a job saving power trip...More need to stand up and take the trivial matters to the higher authorities asking why these 'auditors' are wasting time and money on a quid here and a quid there.

Damn right you should claim for your troubles...it's a ridiculous systems fault not yours so why should you pay?
 
Can you not self certify the claim? I was arrested and charged over a £21 claim so it doesn't surprise me they are chasing you. It probably cost them thousands as I cleared my name by making simple enquiries that the police didn't bother doing.
 
I'm honestly starting to believe that a member of parliament needs to be brought up to speed with the antics of this seemingly out of control systems of persecution...now I know that they don't have the strongest track record in this department but someone with the power to say 'enough!' needs to know that people are being harrassed for the price of a haircut at the cost of often hundreds in terms of manhours...if the RAF is truly interested in cutting costs then these self-licking ice creams of audit clerks can be dumped and a system of reduced rates against no receipting should be brought in now...It'd be a quick win as well.

I was accused in front of a bunch of our groundcrew in a hotel room of owing a bundle of cash for inflight rations...I had no idea what this particualr WO was talking about but I showed him the spread sheet (thanks Code monkey!) that I ran alongside my ROPE form and proved I was kosha...He went red, the groundies sniggered and I walked out wondering what possessed him to take me on in such a public situation...he then spent (witnessed by all on the det) the rest of the det trying to pin anything on me...in the end after hours of work on his behalf he sent me an email back at Waddo demanding I front up to his desk at HR ref claims I had made...even though I knew I was 'clean' it still made me wonder what I could be accused of ergo 'stress'...when I finally made it over there he had worked out that I had somewhere in the 5 week trip made a slight miscalculation and I owed £1.46 to the imprest...He semi-lost it when I placed 2 pound coins on his desk and said 'keep the change'...(before the pedant scribblys chime in I was made to go down to the cashier and pay it the expensively proper way)
 
Vim_Fuego said:
I'm honestly starting to believe that a member of parliament needs to be brought up to speed with the antics of this seemingly out of control systems of persecution...now I know that they don't have the strongest track record in this department but someone with the power to say 'enough!' needs to know that people are being harrassed for the price of a haircut at the cost of often hundreds in terms of manhours...if the RAF is truly interested in cutting costs then these self-licking ice creams of audit clerks can be dumped and a system of reduced rates against no receipting should be brought in now...It'd be a quick win as well.

I was accused in front of a bunch of our groundcrew in a hotel room of owing a bundle of cash for inflight rations...I had no idea what this particualr WO was talking about but I showed him the spread sheet (thanks Code monkey!) that I ran alongside my ROPE form and proved I was kosha...He went red, the groundies sniggered and I walked out wondering what possessed him to take me on in such a public situation...he then spent (witnessed by all on the det) the rest of the det trying to pin anything on me...in the end after hours of work on his behalf he sent me an email back at Waddo demanding I front up to his desk at HR ref claims I had made...even though I knew I was 'clean' it still made me wonder what I could be accused of ergo 'stress'...when I finally made it over there he had worked out that I had somewhere in the 5 week trip made a slight miscalculation and I owed £1.46 to the imprest...He semi-lost it when I placed 2 pound coins on his desk and said 'keep the change'...(before the pedant scribblys chime in I was made to go down to the cashier and pay it the expensively proper way)
Click to expand...

This would save an absolute fortune. It is plain for all to see, so why isn't it going that way?
 
Now listen you lot....You may think you have it tough but these people have it worse:

http://www.bbc.co.uk/news/uk-politics-15267426


But MPs have complained that the new system is costly and bureaucratic, and has left many of them out of pocket.
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I'll wager none of them have flown a 10-15 hour operational mission, landed and had to defend themselves against jobsworth DAO's over the price of a cup of tea and a sticky bun....
 
Vim_Fuego said:
I was accused in front of a bunch of our groundcrew in a hotel room of owing a bundle of cash for inflight rations...I had no idea what this particualr WO was talking about but I showed him the spread sheet (thanks Code monkey!)
Click to expand...

Off Topic
Don't accuse me of anything i've cleared now lol
Off Topic

I've been audited before and had to pay back for a water and coffee during a break from driving a service vehicle(you couldn't make it up). It's no big deal, get some back up from the hospital and go see the chief clk, the one at waddo is a top bloke but not sure what yours is like. The problem is different usnits apply the rules differently(and before the shineys chime in with no we don't yes you all do, it's the persons interpretation in the long rund and the rules are loosely defined so to speak).
 
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How did you manage to reclaim the prescription costs on JPA? There is no such 'header' under which to reclaim these costs. Receipts for prescriptions are to be taken to your Med Centre for them to refund; this negates the requirement to prove you had appointments or prescriptions.The easiest - and correct - course of action is to speak to the auditor, cancel the claim and resubmit as a claim for travel only, then take your receipts to the Med Centre.In this instance, unfortunately, the system was not wrong, but you were!
 
Realist78 said:
Why is money still being wasted on this dreadful system?
Click to expand...

Slightly Off TopicI know, but reading this and many other posts you can't help but come away with the feeling that JPA is a heap of s**te which seems to hinder more than help.

I left just before JPA was being rolled out, but from what I have read even now, some 7 years later, it seems to cause no end of problems with people being overpaid, some people being underpaid, leave issues, admin issues - what is wrong with going to PSF and talking to someone face to face?? Why has someone not carried out a full audit on JPA to see if its meeting Service need? (I sense I already know the answer to that one...)
 
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