Whilst the quarter I live in is of a good standard (especially when compared to some of the Army ones you regularly see in the newspapers), it is the quality of care and maintenance since Carrilion Amey took over that leaves a great deal to be desired.
Reorted faults are not fixed by the first workman to visit you-they seem to be there to "assess" what is actually wrong: even on minor faults where you have described what is wrong over the phone, they wont bring any spares, spares are ordered at this point meaning another visit. This itself means waiting longer and having to arrange to be there (a pain when both people in the house work full time).
Everything is fixed in the cheapest possible way-often only fixing the symptom and not the cause: Front come off a kitchen drawer because the runners are jammed-screw the front on with huge nails but dont replace the runners which still dont work.
There is no follow up on work done, no-one comes and checks repairs, not even a quick survey through the mail.
The standard of upkeep of the married patch itself has fallen drastically as well, during the summer the frequency of grass cutting has dropped along with the areas actually maintained ( some areas are terribly over grown, including kids play areas) and in the winter months leaves are swept/collected, blocking drains and making roads dangerous.
Its easy to see what corners are being cut now there is a profit margin at stake...
DT_Xtremez_42:
