Virus - Help Needed

[tommo9999]

My son's laptop appears to have been infected. On questioning the little so and so, it appears he has been looking at some "Adult" sites, and may have clicked on a few buttons he shouldn't have. I switched his lappy on and there was no sign of the previous settings I had installed; Zone Alarm and AVG had been deleted and a new programme had been installed called Data Protection. This programme can't be uninstalled, or deleted from the programme files, and it also appears to have disabled the Task Manager facility. I have managed, after 4 hours to download and reinstall Zone Alarm, but when downloading AVG it asked me to uninstall Data Protection which was not listed in the programmes which could ne downloaded. I can'd do anything further, because I'm at the limit of my knowledge. Do you goaters have any advice on how to get this rubbish removed from the laptop? Keep it simple please..

 

[propersplitbrainme]

Enzo, one of the chaps at work managed to get his lappy infected with the sister program to this one. That was removed by doing a system restore from the previous week. But it re-appeared!
There are several sites on the web that take you through the process of removing these beggars, here's one...

http://www.bleepingcomputer.com/virus-removal/remove-data-protection

Its a bit convoluted and does involve editing the registry, but the procedure is laid out stage by stage.

Good luck

 

[Teh Wal]

There's a few of these nasties doing the rounds at the moment, another one that I've had the (dis)pleasure of dealing over the past couple of days is called "Security Tools" - it does pretty much exactly what that one does. The guide and software I used to get rid of it came from the same site as above.
The tw@s that write these horrible bits of software needs a bit of lead in their ears!DT_Xtremez_32:

 

[spike7451]

Download a free programme called Malwarebytes & run it.
I got hit by a fake Anti Virus thing a few weeks back & that programme got rid of it.

http://www.malwarebytes.org/

 

[tommo9999]

Many thanks - the script was basic enough even for me to follow. The scan is running as we speak, so hopefully all is well.

 

[chiprafp]

Yes Tommo you should definately tell your........."Son" Off for looking at porn sites!