Service Complaint Advice..

[FOGHORN LEGHORN]

Hopefully, if you are willing to have an input that would be a massive start. I have written lots of SJARs in my time, and I always asked the subject for a 'boast sheet' before I started, so they could let me know the outside activities they had been involved in that I might not know about, as well as reminding me about things that they had done through the year which would make them stand out. It may be hard to believe but if you are writing 10 SAC SJARs than it can be quite difficult to remember everything good they have done that reporting period.

Without fail, the guys that moan that the SJAR is not good enough, have failed to complete the sheet I gave them, and I have also had people moaning that I have not included a secondary duty that I did not know about and they did not bother to tell me. The moaners are also the guys who never filled out their own bits of the SJAR without prodding, and the times I have had to rewrite those as well because they do a slapdash job, and then whinge because I have only rated them as a B- or whatever. (that is not the reason obviously, but the type of person who cannot be arsed to devote a suitable period of time and effort into their own SJAR tend to be B- and below types)

Tell your SNCO what makes you one of the people who is competitive, give him stuff to work with, give him examples of where you have gone above and beyond. A very good SJAR is the easiest type to write, but only if you are not struggling for examples of why they deserve the superlatives you are using.

You could argue that the guy should know all this, but from my experience the average SNCO does not have the time these days to devote to report writing that he should have, the more info you can give him before he starts writing, the easier it is for him to weave that into a good report.

Exactly the point I've tried to make.

 

[Spammy2505]

Update Time..

Update Time..

The SC Paperwork went into OC P1 the other day. I had loads of assistance and support from my management chain here in the DeathStar and from the guys over in the HQ Building, (Especially OC P1 who was very approachable and well informed. The SC was registered on JPA within Half an hour of handing it in so now it is in the Lap of the Gods, (Which might be giving them slightly too much credit).

Watch this space for any further updates, although I am now out and about for the next 9 weeks doing Lympicy Stuff!

SpamoutDT_Xtremez_09:

 

[Downsizer]

Be interesting to hear how this pans out....

 

[Soon To Leave]

Put simply I presented my last 1st RO with evidence of times I had shown the qualities set down by the SJAR. I printed off the scores page and had a separate example for every section. For each example I also explained in detail what I had achieved, how I had achieved it and what qualities I had shown and developed.

I also presented areas I felt I could improve. When I had my first interview with my 1st RO we discussed them and clarified the pertinent points. I had attended both the 'influencing your SJAR' and 'SJAR writing courses' so was fully aware of what I needed to do and how it should be presented. Certainly opened my eyes. The SJAR that was written very much along the lines of what I had presented. I had pretty much written my own SJAR.

I was promoted off the next board when I had been previously told I had no chance and to focus on resettlement. That would've been the easy choice but I chose instead to understand and utilise the system that was being used to ascertain my potential and suitability for promotion. Glad I did.

I appreciate you put in the effort, you had a good 1st RO and they were prepared to listen and you had a good outcome.

I've put in similar effort with similar results but not in every case. There have been 1st ROs (and 2nd RO's) that don't know what they are doing and can't accept guidance and/or criticism.

 

[Soon To Leave]

The SC Paperwork went into OC P1 the other day. I had loads of assistance and support from my management chain here in the DeathStar and from the guys over in the HQ Building, (Especially OC P1 who was very approachable and well informed. The SC was registered on JPA within Half an hour of handing it in so now it is in the Lap of the Gods, (Which might be giving them slightly too much credit).

Watch this space for any further updates, although I am now out and about for the next 9 weeks doing Lympicy Stuff!

SpamoutDT_Xtremez_09:

Pity they weren't as helpful before the fact!

 

[Spammy2505]

update...

update...

Can't go into specifics as it is still ongoing, but, had a call from PSF today asking if they could get the gen for.what I achieved in the missing month or so of the appraisal period.. a bit crap since I am stuck in Essex and it was just over a year ago and I have changed jobs twice since then.

I have a suspicion this is going to go wrong, have no useful outcome and my career will be over in 2 years.

Never mind... 22 years I won't be getting back!

Spamout.