shiny_arse
SAS Inspector
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If the clerk is switched on he will check to see what permanent allowances, if any, are in issue (HDT, etc.) before he actually actions the RTU. (JPA doesn't restart that kind of thing automatically). All that might take a couple of minutes, making the total time to carry out the JPA input, about a couple of minutes.
Now, there may well have been mitigating circumstances to explain why he couldn't deal with it immediately but I cannot see any reason that would have delayed matters by more than one working day.
Further to this : what does not help is that 9 times out of 10 as you are working on a movement, your phone will ring 5 times with various crisises from individuals which need to be written down or checked immediately on JPA, other "customers" will hover at your desk wanting attention, OC PSF wants his brew making - unfortunately these could lead to little mistake being made such as failing to go into a tab or tick a box before hitting submit.
Excuses I know - however something to bear in mind. If you can ask your adminer to action you as you are there. It should only take a couple of minutes and then you are both happy that everything has been done as it should.