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PAYD Bringing ISS To Its Knees

The first person that goes ahead with a blog will probably end up risking their career, that's why.

I fail to see how........ Are you saying the RAF will put a stopper on your career for highlighting that a major contract is not being correctly met? How about putting a GEMS in for it? ;)
 
The first person that goes ahead with a blog will probably end up risking their career, that's why.

So you believe sitting back while whinging and whining on an internet forum is going to have some great effect? I think that the folk who are victims and being very vocal on here, but do f*** all else, about the failings of the cock-up that's Save As You Starve need to grow a set, highlight the failings through the complaints book, through their chain of command and, yes, even through an internet blog. Even try and get your local MP in the loop, especially if they're from an opposition party - they'd love to put one over on the party in government. Unless people complain in both the correct manner and, in this case, one that shames a company that's giving **** poor service, then things will just stay the same or get worse.
 
blunt question

blunt question

if they sell crap and someone buys it one of them is a mug
WHICH ONE is the mug?
 
some suggestions

some suggestions

As well as previous suggestions
Never go to the mess without an alternative in your rucksack.
If its crap take a picture.
Know what they should provide.
If you don't like what is on the plate give it back.
One thing all catering outfits want from Gordons 3* to Joe's cafe is a predicable flow of customers if you want to mess them around boycott the place 1,2,3 days a week but vary which days.
Their management will have calculated their margins/ wastage etc and will be comparing similar stations so if you can mess up their calculation their own management will start asking questions.

IT IS YOUR MONEY YOU CHOOSE HOW TO SPEND IT

Look up the H & S regs for meal breaks on night shifts, unless your hours are much improved from my days I suspect they will be on very thin ice if no meals are provided between 21:00 and 06:00.
 
So you believe sitting back while whinging and whining on an internet forum is going to have some great effect? I think that the folk who are victims and being very vocal on here, but do f*** all else, about the failings of the cock-up that's Save As You Starve need to grow a set, highlight the failings through the complaints book, through their chain of command and, yes, even through an internet blog. Even try and get your local MP in the loop, especially if they're from an opposition party - they'd love to put one over on the party in government. Unless people complain in both the correct manner and, in this case, one that shames a company that's giving **** poor service, then things will just stay the same or get worse.

I've voted with my feet. Cook my own food.
 
Someone wrote in the complaints book that the food was ****e or words to that effect, their repy to this comment was the quality is in line with price. Therefore admitting the food was ****e and you get what you pay for, brilliant!
 
Therefore admitting the food was ****e and you get what you pay for, brilliant!
AMP's Bulletin (released 8 June) says more or less the same thing, stating that £4.46 is cheap for 3 meals per day and implying that if you want better you have to expect to pay more. It is difficult to argue with the logic but there is still no excuse for providing food which is undercooked or for providing fewer core menu choices than is demanded by the footfall.
 
TBJ, thats bollocks. Rather than admit there is a problem with the ISS contract, AMP is now leaning towards ISS complaints that it can't meet the price and quality targets and supporting them..... How long before the cost of a core meal rises?

I am currently working at a GAF base and had a 3 course lunch today for €1.50... and it was very nice thank you very much... if they can manage it - how come ISS can't?
 
As well as previous suggestions
Never go to the mess without an alternative in your rucksack.
If its crap take a picture.
Know what they should provide.
If you don't like what is on the plate give it back.
One thing all catering outfits want from Gordons 3* to Joe's cafe is a predicable flow of customers if you want to mess them around boycott the place 1,2,3 days a week but vary which days.
Their management will have calculated their margins/ wastage etc and will be comparing similar stations so if you can mess up their calculation their own management will start asking questions.

IT IS YOUR MONEY YOU CHOOSE HOW TO SPEND IT

Look up the H & S regs for meal breaks on night shifts, unless your hours are much improved from my days I suspect they will be on very thin ice if no meals are provided between 21:00 and 06:00.
Some good points there, but don't waste your time with H&S regs as all an employer has to do is provide facilities not food.
 
I havent took a pic and posted it as I havent eaten in the mess for the best part of a month now. I have a mini fridge and Mini freezer in my room and cook what the hell I like. I aint the only one in the Mess at Marham to do that either.
 
Last edited:
I havent took a pic and posted it as I havent eaten in the mess for the best part of a month now. I have a mini fridge and Mini reezer in my room and cook what the hell I like. I aint the only one in the Mess at Marham to do that either.
That is OK food wise but it really fcuks up the part of mess life of sitting down and having a good chinwag.
 
True, a lot of business used to get done over a plate of food, The Mess used to be full every mealtime, now hardly anyone uses it as the food is 5h1te, but the RAF don't seem to care about eroding that along with everything else. We are but a number to them.
 
Tbj I'm not going to quote you as I don't think its your argument but the daily food charge its supposed to reflect what someone would pay to eat similar food at home it should not be compared to what it costs to go to your local harvester.

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TBJ, thats bollocks. Rather than admit there is a problem with the ISS contract, AMP is now leaning towards ISS complaints that it can't meet the price and quality targets and supporting them..... How long before the cost of a core meal rises?

I am currently working at a GAF base and had a 3 course lunch today for €1.50... and it was very nice thank you very much... if they can manage it - how come ISS can't?

Tbj I'm not going to quote you as I don't think its your argument but the daily food charge its supposed to reflect what someone would pay to eat similar food at home it should not be compared to what it costs to go to your local harvester.

I agree it's bollocks but those who have little choice but to use PAYD or eat pot noodles need to understand what they are up against. There are several examples of (non RAF) units (e.g., Shrivenham, Northwood, HMS Nelson) where the CRL contractor is somebody other than ISS and they are able to provide good quality food within the core budget. In my opinion, ISS are not making any real efforts to make the core menu viable because it is in their interests for people to choose the retail option. They are not in this business simply to provide a service after all and it seems they have the ear of AMP (who undoubtedly spends more than £4.46 on his M&S sandwiches each day).

I think the answer to the problem lies in this thread but the livers-in who choose to challenge the system must be prepared to be in it for the long haul - change is possible but it won't happen overnight.
 
I travel around the UK quite a bit. The one thing I have noticed is if dining in a mess that opted for the 'enhanced' core menu, the food is pretty much the same quality as the 'old days' & portion size is OK. (Army & RAF)

For brekky this morning I paid £1.40 (16p more than a standard?) and could choose to have a couple of poached eggs, a couple of rashers of bacon, basically whatever I wanted - none of this '1 of each protein' bollox.

I know at a SNCOs mess near Huntington they voted in the enhanced menu - did anyone else get the chance to choose which menu was going to be served up, or did they just get what was given?
 
I havent took a pic and posted it as I havent eaten in the mess for the best part of a month now. I have a mini fridge and Mini freezer in my room and cook what the hell I like. I aint the only one in the Mess at Marham to do that either.
Dont give them that info as before long MOD will be installing prepayment electric meters into rooms in Barrack Blocks & Messes.
 
I have been reading this thread for a while and find it quite interesting.

I have just got back from lunch at Waddo's mess. Today they don't have hot water, OK, not their fault I say to myself.

I walk to up to the servery and am presented with not a great selection. Some kind of pancake that looks like it has rusted over, some vegi rice thing, and a 3 egg omlette. On the 'premium' side, a sausage roll and something else I can't remember. Todays colour on the servery was mostly Yellow!

OK I think to myself not great but I shall go for the last omlette. I'll have some peas and baked beans with it - yum. Shall I have some salad, um, I think I might. Oh wait a minute the salad bowl is empty again and hasn't been refilled; not the you can call lettuce leaves and onions a salad...

I pay and sit down. The omlette is 'crispy' on the underside so I have OD'd on carbon for the day. Plus 'cos their's no hot water, I am forced to attempt eating with a plastic CAKE fork and knife.

I would be happy to pay more for my core meals if the quality improved. And by quality I don't just mean the food, I also refer to the service.
 
I have been reading this thread for a while and find it quite interesting.I have just got back from lunch at Waddo's mess. Today they don't have hot water, OK, not their fault I say to myself.I walk to up to the servery and am presented with not a great selection. Some kind of pancake that looks like it has rusted over, some vegi rice thing, and a 3 egg omlette. On the 'premium' side, a sausage roll and something else I can't remember. Todays colour on the servery was mostly Yellow!OK I think to myself not great but I shall go for the last omlette. I'll have some peas and baked beans with it - yum. Shall I have some salad, um, I think I might. Oh wait a minute the salad bowl is empty again and hasn't been refilled; not the you can call lettuce leaves and onions a salad...I pay and sit down. The omlette is 'crispy' on the underside so I have OD'd on carbon for the day. Plus 'cos their's no hot water, I am forced to attempt eating with a plastic CAKE fork and knife.I would be happy to pay more for my core meals if the quality improved. And by quality I don't just mean the food, I also refer to the service.
I to was in this mess today and went for the Rusty Pancake as you put it. But the Quality won't improve until we as the customers start putting in constructive coments on the paper provided. what really annoys me is at duty supper served Monday - Thursday I have to pay £1.46 for a meal it's the same every week Omlette, chips and beans or chips beans and something random to go with them, I asked the bloke one night for a salad and got the most evil look ever also Friday - Sunday night you have to buy a pack-up and for around 2.49 it's cold it's cr*p and it's not really that filling. the ISS and the RAF don't care much for the troops
 
I agree it's bollocks but those who have little choice but to use PAYD or eat pot noodles need to understand what they are up against. There are several examples of (non RAF) units (e.g., Shrivenham, Northwood, HMS Nelson) where the CRL contractor is somebody other than ISS and they are able to provide good quality food within the core budget. In my opinion, ISS are not making any real efforts to make the core menu viable because it is in their interests for people to choose the retail option. They are not in this business simply to provide a service after all and it seems they have the ear of AMP (who undoubtedly spends more than £4.46 on his M&S sandwiches each day).

I think the answer to the problem lies in this thread but the livers-in who choose to challenge the system must be prepared to be in it for the long haul - change is possible but it won't happen overnight.

Having to live at Shrivenham whilst posted to Brize, I get to eat in both establishments. I am a CPL so eat in the JR mess at both at to be honest they are about the same quality (about average to be fair). the mess at shriven ham only caters for about 10 people per day and only every has a choice of 2 mains on menu, they don't seem to be too bothered about getting FREE seconds as food will only get wasted!!

The standard of food and choice at Brize has gone down hill massively since PAYD was introduced, it was at first very good but then they changed some of the meal extras costs and the choice went down and the quality did too! There is never a fresh chicken breast on offer at any meal!

In my eyes the RAF have made a huge mistake and should go back to a RAF kitchen run by and for the RAF!!
 
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